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Conducting a ServiceNow Assessment

Conducting a ServiceNow Assessment

ServiceNow platform assessment is a process that evaluates the health and performance of your ServiceNow instance. The assessment helps identify areas that require optimization, security, or configuration changes. Here are the steps for conducting a ServiceNow platform assessment:

Identify the goals and objectives: Define the goals and objectives for the assessment, such as identifying security vulnerabilities, improving system performance, or optimizing processes.

Collect data: Collect data on your ServiceNow instance, including server specifications, database performance, user behavior, and system configuration.

Analyze the data: Use the collected data for detailed system analysis. Identify areas that require optimization, security improvements, or configuration changes.

Review the findings: Review the findings with stakeholders, such as business owners, IT leaders, and system administrators. Discuss the impact of the results and prioritize the action items.

Develop a remediation plan: Develop a remediation plan that outlines the steps required to address the issues identified in the assessment. Prioritize the remediation tasks based on their impact on the business and system performance.

Implement the remediation plan: Implement the remediation plan, including system updates, security patches, configuration changes, and process improvements.

Test the system: Test the system after the remediation plan is implemented to ensure that it is functioning as expected. Monitor the system over time to ensure ongoing performance and security.

ServiceNow platform assessment is an ongoing process requiring regular monitoring and evaluation to ensure your ServiceNow instance is functioning optimally.

About DxSherpa Technologies:

DxSherpa Technologies is a high-growth, global IT services company headquartered in the US and India. As a 100% ServiceNow-exclusive Premier partner, we serve medium to large enterprises across Asia, Europe, and North the US. Our expertise spans many industries, particularly on Manufacturing, Banking, Insurance, IT, and Healthcare. We have built and developed a dedicated and focused team of 300+ consultants to serve our expanding client base across multiple disciplines on the ServiceNow platform.

We are part of the ACCSCIENT Group of companies. ACCSCIENT is a partnership between FutureTech Holding Company and Alaris Equity Partners. They strive to deliver a multi-faceted portfolio of expertise in Enterprise Platforms, Data Digital Ecosystems, and Talent to enable digital transformation while navigating the need for Global Optimization, Security, and Financial Agility.

Disclaimer: 2023 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and registered trademarks of ServiceNow, Inc. in the United States and other countries. Other company names, product names, and logos may be trademarks of the respective companies they are associated with.

2023 DxSherpa Technologies Pvt. Ltd. And DxSherpa technologies Inc. All rights reserved. DxSherpa, the DxSherpa logo, trademarks, and registered trademarks of DxSherpa Technologies. in the United States and other countries. 

Author : Animish Raje