Brief :
Creating a seamless customer journey, integrated across multiple channels, is crucial for delivering smooth, frictionless customer experiences. Data and technology can strengthen the bond with customer.
We will discuss :
- Omnichannel experience to illuminate seamless journeys
- Delivering personalization throughout the customer journey
- Personalizing interactions across all channels
- Improved and connected customer experience by automating processes on a single platform.
Speaker :
Sushil Chaudhari
Principal Consultant,
DxSherpa Technologies
Watch Recording