ServiceNow ITOM (IT Operation Management)
ServiceNow ITOM is a comprehensive solution to modern technology challenges such as integrating disparate IT processes, resolving service outages quickly, and simplifying cloud complexities by improving stakeholder visibility and control of an organization’s data, investments, projects, and workforce
ServiceNow ITOM (IT Operation Management)
ServiceNow ITOM is a comprehensive solution to modern technology challenges such as integrating disparate IT processes, resolving service outages quickly, and simplifying cloud complexities by improving stakeholder visibility and control of an organization’s data, investments, projects, and workforce
Improve efficiency with ServiceNow ITOM
Improve efficiency with ServiceNow ITOM
ServiceNow IT Operations Management encompasses services, processes, and best practises for ensuring the availability, efficiency, and performance of IT operations. ServiceNow ITOM assists organizations in reducing infrastructure spending, improving resource utilization, and mitigating risks.
With ServiceNow IT Operation Management in place, your team will be able to leverage applications like service mapping to quickly find the problem source, use ServiceNow Discovery to understand exactly what went wrong, and use operational intelligence to make a swift, educated decision with the right data. If you had already adopted ITOM, your IT team could have used orchestration and prevented the update failure entirely. By reducing the frequency of outages, resolving issues more quickly, and offering your IT staff and users a better user experience, ServiceNow ITOM is the premier solution for your business.
Benefits of ServiceNow ITOM
Benefits of ServiceNow ITOM
ITOM modernizes IT operations by providing visibility, insights, and intelligent remediation. Some of the benefits are:
IT Operation Management solution aims at delivering three important aspects for your ITOps team – service visibility, service availability and service agility. By implementing ITOM solution, you can gain end-to-end visibility into business services and underlying infrastructure, improve the health of the services, and introduce automation to increase the pace of your service delivery.
ITOM Modules for ServiceNow
ITOM Modules for ServiceNow
DISCOVERY
Provide a single system of record for your entire IT infrastructure, including on-premises & public/private clouds.
Orchestration
Our approach will enable your ServiceNow CMDB as a single source of truth for IT infrastructure.
Event Management
Predictive machine learning and custom integration with tools to achieve uninterrupted service availability.
Service Mapping
Our BI configures your services dashboard to understand the underlying infrastructure mapped with the services.
Configuration Management
Our approach will enable your ServiceNow CMDB as a single source of truth for IT infrastructure.
And Many More
ServiceNow Hybrid Cloud Management
ServiceNow Hybrid Cloud Management
Enterprises using the cloud can benefit from three major solutions offered by ServiceNow hybrid cloud management: faster delivery of cloud resources, governance of hybrid cloud environments, and visibility of cloud resource use. You require a qualified vendor with experience and knowledge in both ServiceNow and the Cloud Services to implement this cloud management module (Azure, AWS, and Google Cloud). DxSherpa has established a cloud Center of Excellence (CoE) and has certified specialists on every cloud platform. We can provide a hassle-free solution to easily manage your complete hybrid cloud infrastructure by combining our NOW platform and cloud knowledge.
Let us guide you in the ServiceNow ITOM journey
Let us guide you in the ServiceNow ITOM journey
In today’s digital environment, ongoing innovation is critical to your success. Modernizing your IT infrastructure is key to driving innovation, improving customer experiences, boosting reliability and security, and staying competitive.