ServiceNow Solution Consultant (BFSI and/or Manufacturing)

Experience : 5+ Years
Location : Pune, Mumbai, Bengaluru

Job Brief :
As a Solution Consultant, you will share your enthusiasm for technology with our clients. You will understand how DxSherpa adds value to the company by combining ServiceNow expertise with a strategic approach to business outcomes.

ServiceNow is a low-code platform that enables our clients to rethink how they do business by providing easy tools for digitalization and automation. Do you feel excited about digitalization not just within businesses, but also with their customers? Are you eager to learn about and showcase all of the new features we add to our products twice a year? Do you like mapping technology to new business settings on a regular basis? Can you persuade and excite stakeholders ranging from technical to C-Level about a fresh idea? Then the Solution Consultant is the right job for you! We are looking for technology-savvy, curious and eager personalities with a sales drive.

What is your Job Role?
The Solution Consultant is a functional business consultant who has a love for technology and the advanced ability to build, position, and demonstrate product-specific solutions during sales cycles while meeting quarterly and yearly sales targets for an assigned region.

Together with a sales representative, you are responsible to:
◉Identify requests for our platform across various business activities by knowing the client’s industry, particular business model, and issues.
◉Analyze and find the value our solution will provide to the client’s relevant stakeholders in accordance with their company strategy and objectives.
◉Prepare, arrange, and lead client workshops with the assistance of our internal teams to demonstrate ServiceNow’s Digital transformation capabilities and possibilities for them.
◉Develop Road-map for your clients
◉Determine a proper storyline to transport the value our product
◉Act as trusted DxSherpa functional and technical ServiceNow advisor for clients
◉Answer functional and technical queries from teams and clients
◉Keep up with new product releases and features to uncover extra up- and cross-selling opportunities in your clientele.
◉Analytical skill to identify downstream implications
◉Strong requirement gathering experience for a gap analysis and potential improvement areas
◉Ability to persuade the stakeholders to accept out of the box or  customizations
◉Experience in working Agile (Scrum preferably)
◉Ability to plan and lead the implementation as well as support for the product and process
◉Strong experience in BFSI domain
◉Lead discovery workshops to determine customers challenges and give product demonstrations to align ServiceNow solution with customer needs .
◉Answer product feature and technical questions from customers, channel partners. Deliver PoCs
◉Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
◉Stay current on competitive analysis and market differentiation
◉Support marketing events including executive briefings, conferences, user groups, and trade shows

Qualifications:
5+ years of working experience in a (pre-)sales role or in a strategic advisory/consulting role with sales experiences
Ability and willingness to develop a deep understanding of the ServiceNow platform, its products for IT, HR, customer service and industry solutions
Demonstrated ability to prepare and handle functional/ technical conversations with clients
Demonstrated experience competing in complex working environment with several stakeholders
Travel Required 60%
Fluency in English

About DxSherpa Technologies:
DxSherpa Technologies is a high-growth, global IT services company with headquarters in the US and India. As a 100% ServiceNow-exclusive Premier partner, we serve medium to large enterprises across Asia, Europe, and North America. Our expertise spans many industries with special emphasis in Manufacturing, Banking, Insurance, IT, and Healthcare. We have built and developed a dedicated and focused team of 300+ consultants to serve our expanding client base across multiple disciplines on the ServiceNow platform.

DxSherpa is entirely focused on helping our clients create, streamline, and optimize IT, Customer, and Employee digital workflows on the ServiceNow platform. We provide advisory, architecture, and project execution services for end-to-end platform and workflow implementations as well as Managed Support, Staff Augmentation, License Resale, Integrations, and Custom Application development.

We believe in building trust and work satisfaction among our Employees, Customers and Partners by continually enhancing our skills to deliver excellence. Our team of professionals is trusted for mission- critical ServiceNow technology projects to simplify and optimize the path to Digital Transformation.

Work personas
Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.